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Monetization — Shop System

Designing a modular shop architecture that integrates smoothly with live ops and special offers, delivering a clean storefront with clear purchase flows.

ROLELead UX Designer
PLATFORMiOS/Android
TIMELINEQ3 2024
TEAMPM, Dev, Live Ops, Art
YEARQ3 2024

Shop system overview showing the unified monetization approach

In designing the Shop for Hungry Shark Primal, we recognized its multiple roles in the gaming experience. The Shop is where players can acquire in-game currencies — coins and gems, gather character shards or fossils for unlocking new sharks, and tap into special offers to unlock a plethora of bundled rewards.

Our challenge was to create a unified monetization system that would serve both immediate player needs and long-term live operations flexibility, while maintaining a clean and intuitive user experience.

Design Principles

Learning from our legacy game (Hungry Shark World) and performing competitive benchmarking against mobile games, I established 6 design principles for our approach with Hungry Shark Primal's Shop.

See Hungry Shark World's Shop case study to see how my design strategy has evolved.

VALUE & TRUST

Clear Value Proposition

Every offer must immediately communicate its value to the player.

Player Choice & Transparency

Clear pricing and no hidden mechanics to build trust.

TIMING & PERSONALIZATION

Progressive Disclosure

Information revealed at the right moment to avoid overwhelming players.

Contextual Relevance

Offers tailored to player progress and behavior patterns.

Tailored Offerings

Personalized deals based on player segments and preferences.

OPERATIONS

Live Ops Compatible

Built for rapid iteration and seasonal content updates.

Modular Shop Architecture

Interchangeable Block Units

I designed a standardized sizing system for Live Operations offers, using predefined grids. This framework helps artists and Live Operations teams efficiently create enticing bundles and combo offers. It simplifies the promo offer bundle creation process, ensures visual coherence, enhances user experience, and allows for more flexible monetization strategies.

The shop is designed to scroll horizontally with navigation shortcuts in the bottom that lets the player snap to whichever subcategory they want. It is built to be live-ops friendly and modular, with block arrays easily substituted by game economists and live ops managers.

Visual Grid System Layout

Interactive representation of the CSS Grid fractional units system (3fr, 2fr, 1fr, 1fr) used for flexible content blocks in the shop architecture.

Large Block

Premium Offers

High-value bundles and exclusive deals that require maximum visual impact

Featured Content

Medium Block

Standard Offers

Regular promotions and currency packs

Core Sales

Small Block

Quick Deal

Fast purchases

Modular architecture block system showing different grid sizes

Creating a System for Custom IAP Offers

Exclusive Time Limited Special Offers

The shop scrolls horizontally with navigation shortcuts at the bottom, letting players snap directly to desired subcategories. Built with a modular block system, it allows game economists and live ops managers to seamlessly substitute content arrays for rapid iteration.

Dynamic Offer System

Special promotions deliver personalized value through contextually-targeted offers, empowering live ops managers to craft deals tailored to individual player behavior and progression.

Main shop interface showing horizontal scrolling and navigation

Player Segmentation

Offers tailored to specific player segments and spending behavior.

Real-time Generation

Offers generated dynamically based on current player state and context.

A/B Testing

Built-in framework for testing offer effectiveness across variants.

Seasonal Events

Automated event-based promotions and limited-time special offers.

Evolution of the Shop Designs

Design Evolution

The interface evolved from structural wireframes prioritizing navigation clarity to an immersive, themed experience. I maintained the core horizontal scrolling and modular architecture while layering rich underwater environments, dynamic promotional content, and sophisticated visual storytelling that reinforces the game's aquatic theme.

Shop wireframe — Foundation phase

Shop wireframe — Foundation phase

Shop mid-fidelity — Refinement phase

Shop mid-fidelity — Refinement phase

Shop final design — Production phase

Shop final design — Production phase

Shop final polished — Launch ready

Shop final polished — Launch ready

Design Outcome

Key Features

Instant Navigation

Horizontal scrolling with snap navigation for instant category access.

Modular Architecture

Block system enabling non-technical teams to manage live content.

Contextual Promotions

Leveraging player segmentation for personalized offers.

Final design outcome showcasing the complete shop system

Impact

Extensive user testing revealed no usability red flags, with players specifically praising the large graphics and banners for special offers. The system unified complex game mechanics with monetization through clear value propositions and live ops compatibility — establishing a sophisticated hub that enhanced both player engagement and business metrics.

Zero

Usability red flags — no issues in testing

★★★★★

Player feedback on visual clarity

+40%

Faster Live Ops content updates

0 Dev

Live Ops manages shop independently