HUNGRY SHARK WORLD

Shop Redesign

Retrofitted legacy mobile game shop UI to support dynamic live ops content deployment and flexible offer layouts.

Role

UX Designer

Platform

iOS/Android

Timeline

2022

Contributions

Systems Design

Live Ops Design

Game Design

UX/UI Design

01

Overview

From 'Legacy' To 'Live Service'

I designed a flexible shop system with dynamic offer layouts—from featured "Big Offers" to multiple smaller promotions. Live ops teams can reconfigure the shop arrangement and rewards in real-time based on campaign needs, controlling merchandising strategy without developer support. The modular design accommodates any unit size, enabling instant optimization of promotional displays.Retry

Legacy System from a different era

When Hungry Shark World initially launched in 2016, its original design predated modern live service monetization standards, requiring significant adaptation to meet current market expectations

02

The Problem

Legacy monetization systems remained untouched since the original release date.

No dynamic pricing or personalization - Live Ops cannot adjust offers based on player behavior or segments

Poor discoverability - Shop entry point buried in UI with no clear call-to-action

Outdated technical infrastructure - Hard-coded offers requiring developer resources for any changes

03

Redesigning the shop under heavy technical contraints

Built a modular system enabling economy designers to create dynamic offer combinations beyond just currency—including special characters, pets, and bundled content. This flexibility empowers Live Ops to deploy targeted offers and personalized promotions without engineering support, transforming a static shop into a responsive merchandising platform

Old Hard Coded Shop Arrangement

Soft Currency Tab

Hard Currency Tab

Ad enabled reward

Soft

Currency

Soft

Currency

Soft

Currency

Soft

Currency

Soft

Currency

The legacy shop forced players to navigate through separate tabs for each currency type, with fixed layouts that couldn't adapt to promotional needs. This rigid structure buried offers across multiple screens, creating friction in the purchase flow and preventing Live Ops from showcasing time-sensitive deals or adjusting the merchandising strategy without developer intervention.

New Horizontal Scrolling Arrangement

Promotional Offers Tabs

Soft Currency Tab

Hard Currency Tab

Ads

Big Offer Unit

(Modular)

Big Offer Unit

(Modular)

Small Offer Unit

(Modular)

Small Offer Unit

(Modular)

Small Offer Unit

(Modular)

Small Offer Unit

(Modular)

Soft Currency

Soft Currency

Soft Currency

Soft Currency

Soft Currency

Soft Currency

Soft Currency

Soft Currency

Hard Currency

Hard Currency

Hard Currency

Ads

Ads

Replaced rigid tab navigation with a fully configurable horizontal scroll that surfaces all offers in a single view, while keeping the tab shortcuts intact. Live Ops can dynamically resize, reposition, and prioritize promotional content without players hunting through multiple tabs—complete control over merchandising hierarchy in real-time.

04

Success metrics

The changes made to the shop were to enable Live Ops to make changes on a fly, and to provide an overall better user experience for the player when interacting with the shop. Here are the impacts made:

Conversion Rate

6%

Customer Acquisition Cost (CAC)

18.2%

Average Revenue Per User (ARPU)

9%

Average Revenue Per Paying User

4%

Time to purchase

-5.2 seconds

Session Duration

1%

A/B Test Velocity

180%